DoctorsOffice® understands how important the privacy of personal information is to our users. We understand that your privacy matters and we respect your privacy choices.

This summary of our privacy policy is intended to give you an overview of:

  1. What information we collect about you
  2. What choices you have about your information
  3. How we use your information
  4. How and with whom we may share the information we have about you
  5. How we protect your information
  6. How to contact us with questions or concerns
  7. We urge you to take the time to read our entire Privacy Policy for complete detail about our privacy practices and your information.

Information Collected About You

We may collect "Personal Information" about you – such as your name, telephone number, email address or health information – in the following ways:

  1. When you register for or update an existing profile on our web sites or Apps or register for the DoctorsOffice® Health Manager;
  2. When you sign-up for newsletters or other communications from DoctorsOffice®;
  3. When you use our "Email a Friend" service;
  4. When you participate in an online survey; or
  5. We may collect "Non-Personal Information" – information that cannot be used by us to identify you – via Cookies, Web Beacons, DoctorsOffice® mobile device applications and from external sources, even if you have not registered with or provided any Personal Information to DoctorsOffice®

What Choices Do I Have?

If you do not want your Personal Information used by DoctorsOffice® as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You may correct, update or review Personal Information you have submitted through registration, tools and applications by signing in and updating your registration information. If you have registered and no longer want DoctorsOffice® to use your Personal Information, you should delete your information as described in this Policy.

Most browser software can be set to reject Cookies, and you can opt out of Cookies.

How Information Collected About You Is Used

We may use information we collect about you to:

  1. Administer your account;
  2. Provide you with access to particular tools and health services;
  3. Respond to your inquiries and send you administrative communications;
  4. Obtain your feedback on our sites and our healthcare offerings;
  5. Statistically analyze user health behavior and activity;
  6. Provide you and people with similar demographic characteristics and interests with more relevant health content;
  7. Conduct health research and measurement activities;
  8. Send you personalized emails or secure electronic messages pertaining to your health interests, including health news, announcements, reminders and opportunities from DoctorsOffice®; or
    Send you relevant health promotion offers and health informational materials on behalf of our Health sponsors pertaining to your health interests.
    We may combine Personal and Non-Personal Information collected by DoctorsOffice® about you, and may combine this information with information from external sources.
  9. Your information is NEVER shared, transferred or sold to Third parties.

With Whom Do We Share Your Information?

DoctorsOffice® will NEVER disclose any Personal Information about you unless specifically agreed to by you or:

  1. To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order;
  2. In the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy; or
  3. In special cases, such as in response to a physical threat to you or others.
  4. DoctorsOffice® does not make your Personal Information available to third parties for their marketing purposes.

How Do We Secure and Retain Your Information?

We have put in place technical, physical, and administrative safeguards to protect the Personal Information that we collect.

We take reasonable security measures to protect the security of your Personal Information.

Despite DoctorsOffice® efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

The security of your Personal Information is important to us. When you enter Personal Information (including personal health information in various tools on our website), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.

We will retain your Personal Information as long as your account is active or needed to provide you health services. At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to DoctorsOffice® from our servers. DoctorsOffice® tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.


We are committed to protecting the privacy of children. The DoctorsOffice® Web Sites are not designed or intended to attract children under the age of 13. The DoctorsOffice® Web Sites do not collect Personal Information from any person we actually know is under the age of 13. A parent or guardian, however, may use DoctorsOffice® Health Manager [Feature coming soon] to establish a personal health record and a DoctorsOffice® Health Manager home page for a minor. The parent or guardian is solely responsible for providing supervision of the minor’s use of DoctorsOffice® Health Manager. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through DoctorsOffice® Health Manager for the minor.

Contact DoctorsOffice®

Please send us an email with to Include in the subject the phrase ‘Official’ if you have any questions about this Privacy Policy or the Personal Information we maintain about you.

Changes to This Privacy Policy

We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices.

If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the DoctorsOffice® Web Sites.

Please kindly exit the DoctorsOffice® Web Sites or delete the Mobile app immediately if you do not agree to the terms of this